Privacy Policy
How we protect and handle your personal information
1. Introduction
Dual Digital Network LLC ("Company," "we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise engage with us. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have regarding your data.
2. Information We Collect
We may collect the following information when you interact with our website or services:
- Contact Information: Name, email address, phone number, company or organization, and any information you voluntarily provide through our forms
- Consent Information: Records of SMS/email opt-in, including date/time, IP address, and consent status
- Technical Information: IP address, browser type, device information, and usage patterns (collected automatically)
3. How We Use Your Information
We use collected information for purposes including:
- Responding to inquiries and providing requested services
- Sending communications, including SMS and email updates (only if you have provided consent)
- Improving our website, services, and user experience
- Complying with legal and regulatory requirements
4. SMS & Email Consent
By providing your phone number and opting in, you consent to receive SMS messages from Dual Digital Network LLC.
Message Frequency: Varies depending on your engagement.
Opt-Out: You may reply STOP at any time to stop receiving messages.
Help: Reply HELP for assistance.
Carrier Disclaimer: Message and data rates may apply; carriers are not liable for delayed or undelivered messages.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers assisting with communications, hosting, or analytics
- Legal authorities if required by law or to protect our legal rights
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
8. Your Rights
You may request access, correction, or deletion of your personal data. To exercise your rights, contact us at hello@dualdigitalnetwork.com.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised "Effective Date."
Effective Date: September 2, 2025
10. Contact Us
For questions about this Privacy Policy, please contact us at:
Dual Digital Network LLC137-25 Bennett Street
Springfield Gardens, NY 11413
Phone: 347-499-5890
Email: hello@dualdigitalnetwork.com